Privacy Policy
At LootLoo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website or place an order, we may collect:
- Personal Details – Name, phone number, shipping address, and email.
- Order Information – Products purchased, payment details (processed securely), and order history.
- Communication Data – Messages or inquiries sent via WhatsApp or email.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders efficiently.
- Provide customer support via WhatsApp or other communication channels.
- Improve our services, offers, and user experience.
- Send updates on new products, promotions, or important changes.
3. Payment Security
- We do not accept direct online payments through the website.
- All online payments are processed manually via Google Pay or bank transfer after confirming the order on WhatsApp.
- We never store your payment details.
4. Data Protection & Sharing
- Your personal information is never shared, sold, or rented to third parties.
- We may share data with trusted delivery partners to ensure smooth order fulfillment.
- We use secure methods to protect your data from unauthorized access.
5. Cookies & Tracking
- Our website may use cookies to enhance user experience and track site performance.
- You can disable cookies through your browser settings if preferred.
6. Your Rights & Choices
- You can request to update or delete your personal data anytime by contacting us.
- You can opt out of promotional messages by replying STOP on WhatsApp.
7. Contact Us
For any privacy-related concerns, feel free to contact us via WhatsApp.